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Fahrzeuge

Siehe alle deine Fahrzeuge & Mobile Assets auf einen Blick.

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Unterschiedliche Ansichten

Wähle je nach Anwendungsfall deine präferierte Ansicht wie z.B. \"Geteilte Ansicht\" für einen geographischen Überblick.

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Digitale Lebenslaufakte

Hier findest du alle relevanten Informationen zu deinen Fahrzeugen.

Stammdaten, Dokumente und Aktivitäten - standardisiert, zentral und lückenlos.

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Dokumente & Dateien

Stelle wichtige Dateien wie Betriebsanleitungen, Stücklisten
& mehr zu deinen Fahrzeugen zur Verfügung.

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Asset Copilot

Anstatt vor Ort in der Anleitung lange nach Antworten zu suchen:

Lass das doch unsere KI machen.

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Stell deinen Fahrzeugen eine Frage und erhalte eine Antwort basierend auf den zugeordneten Daten & Dokumenten, wie z.B. der Bedienungsanleitungen.

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In Sekunden erhältst du die Antwort auf deine Frage.

So arbeitest du und dein Team bis zu 50% effizienter.

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Tickets & Anfragen

Auch alle eingehenden Anfragen, Tickets und Meldungen rund um deine Fahrzeuge behältst du im Blick.

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Anfragenübersicht

Siehe sofort alle verknüpften und (un-)gelösten Anfragen & Tickets

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QR Codes & Schnellzugriff

Statte jedes Fahrzeug mit einem QR-Code aus, damit du, dein Team und Partner in Sekunden auf alle assoziierten Daten zugreifen können.

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Probier's aus:
Scan den QR-Code

So gelangst du zu der digitalen Lebenslaufakte mit der gesamten Historie.

Von Anfragen, Aufträgen über Dokumente, bis hin zu Wartungsaufgaben, ausgefüllten Berichten, Bilderuploads oder Notizen.

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Richte das remberg XRM in kürzester Zeit ein und werde digitaler Champion rund um dein X

Anfragenmanagement

Behalte alle eingehenden Anfragen, Tickets und Meldungen rund um deine Fahrzeuge im Blick.

Integriere E-Mail, Telefon oder IoT.

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Transparenz & klare Verantwortlichkeiten

Strukturiere alle Anfragen mit Status, Notizen und Kategorisierungen und weise diese innerhalb deines Teams zu.

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Wähle eine Anfrage

Öffne eine Anfrage, um Informationen und den Kommunikationsverlauf einzusehen und Nachrichten zu schreiben.

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Verknüpfungen & Details

Hier kannst du die Anfrage mit anderen Objekten, z.B. einem Fahrzeug verknüpfen, Informationen hinzufügen und sie einem*r Nutzer*in zur Bearbeitung zuweisen.

Hinweis: Individuelle Felder können bei Bedarf hinzugefügt werden.

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Nachrichten & Notizen

Schreibe eine E-Mail z.B. um mit Partnern, Lieferanten oder Kunden zu kommunizieren oder eine interne Notiz, um mit anderen Mitarbeitenden zusammenzuarbeiten.

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XRM KI-Copilot

Alternativ kannst du dir von unserer KI, basierend auf der Historie, einen Antwortvorschlag verfassen lassen.

So werden Anfragen & Tickets
bis zu 50+% schneller beantwortet.

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Dir gefällt der Vorschlag?
Dann übernehme ihn direkt für deine E-Mail Antwort.

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Doch nicht? Willst du die Antwort auf Englisch oder in einer anderen Tonart?

Kein Problem, lass die KI es entsprechend deiner Anforderung anpassen.

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Die gesamte Kommunikation und alle Aktivitäten werden transparent in der Historie gespeichert.

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Anfragenstatus anpassen

Wähle den entsprechenden Status für die Anfrage und speicher die Änderungen.

Hinweis: Wenn du eine Anfrage z. B. auf \"wartend\" setzst, springt der Status automatisch auf \"offen\", wenn eine neue Nachricht zu der Anfrage hinzugefügt wird.

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In der Übersicht hat sich der Anfragenstatus jetzt von \"Offen\" in \"Wartend\" geändert.

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Richte das remberg XRM in kürzester Zeit ein und werde digitaler Champion rund um dein X

Wartungspläne

Siehe alle anstehenden Wartungen auf einen Blick.

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Wartungspläne erstellen

Wartungspläne bieten die Möglichkeit, wiederkehrende Arbeitsaufträge mit individuell definierbaren Erstellungsregeln automatisch zu erstellen und vorzubefüllen.

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\"Titel\" vergeben

Der Titel wird in der Planübersicht angezeigt. Dort kannst du nach ihm suchen.

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Erstellungsregeln

Lege Parameter wie das Wiederholungsintervall, das Start- und Enddatum und die Zeitspanne für die Erstellung von Arbeitsaufträgen im Voraus fest.

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Auftragsvorlage

Füge einen Arbeitsauftragsobjekt sowie weitere Informationen zum Arbeitsauftrag hinzu.

Diese Daten werden in jeden durch den Wartungsplan erstellten Arbeitsauftrag übernommen.

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Verknüpfungen

Wähle die Anlage(n), auf die sich der Wartungsplan beziehen soll.

Jeder erstellte Arbeitsauftrag wird automatisch vorausgefüllt und mit diesen Informationen verknüpft.

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Erstelle den Wartungsplan, nachdem alle relevanten Daten hinterlegt wurden.

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Der neue Wartungsplan ist nun aktiv.

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Richte das remberg XRM in kürzester Zeit ein und werde digitaler Champion rund um dein X

Planungsansicht

Plane und verteile alle deine Arbeitsaufträge per Drag & Drop an die Teams.

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Ungeplante Arbeitsaufträge

Hier findest du alle ungeplanten Arbeitsaufträge, denen noch kein Start- und Enddatum zugewiesen wurde.

Indem du einen Arbeitsauftrag in die Plantafel ziehst, kannst du einen Arbeitsauftrag zuweisen und einplanen.

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So auch den eben
erstellten Wartungsplan:

\"Jährliche Wartung Minibagger\"

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Das Team wird automatisch benachrichtigt, wenn sich für einen Mitarbeitenden etwas in der Planung ändert und bleibt so immer auf dem Laufenden.

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Angezeigte Benutzer auswählen

Wähle aus, welche “Ressourcen” oder “Teams” für die Planung angezeigt werden sollen.

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Planungszeitraum

Wähle den Zeitraum aus, der im Kalender angezeigt werden soll.

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Neue Aufträge & Events

Erstelle neue Events oder Arbeitsaufträge direkt in der Plantafel durch Klicken und Ziehen des Mauszeigers.

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Alle relevanten Daten eingeben und bestätigen.

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So weiß das Team Bescheid und es entstehen keine Doppelbuchungen o.ä.

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Richte das remberg XRM in kürzester Zeit ein und werde digitaler Champion rund um dein X

Formulare

Hier findest du alle Vorlagen für deine Berichte, Protokolle & Checklisten.

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Wähle eine Beispielvorlage

Klicke auf die Vorlage, um alle Formulare dieses Typs zu sehen und ein Neues zu erstellen.

Hinweis: Alle Vorlagen sind frei anpassbar an deine Bedürfnisse inklusive verschiedener Bausteine.

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Klicke hier, um die Auswahl zu bestätigen und ein neues Formular zu erstellen.

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Automatische Befüllung

Alle Felder, die dem System aus den Stammdaten z.B. zu einem Fahrzeug bereits bekannt sind werden automatisch vorausgefüllt.

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Fahrzeug auswählen

Das Dropdown greift auf die Stammdaten des Systems zu und ermöglicht das automatische Filtern oder Ausfüllen von zusätzlichen Feldern.

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Textbausteine

Hier kann das Technik-Team z.B. den Grund für eine Reparatur oder Wartung definieren und beschreiben.

Das hilft allen beteiligten später nachzuvollziehen, was an dem Fahrzeug gemacht wurde.

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Arbeitszeiten

Notiere alle Arbeitszeiten mit wenigen Klicks für die Verbuchung.

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Ersatzteile auswählen

Vermerke alle zum Einsatz gekommenen Ersatzteile.

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Dabei wird auf die Stammdaten des Systems zugegriffen und ermöglicht das automatische Filtern oder Ausfüllen von zusätzlichen Feldern.

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So sind alle verwendeten Ersatzteile sowohl im Formular als auch im Stammdaten-System dokumentiert.

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Finale Bemerkung

Vor der Unterschrift hinterlässt der/die Techniker*in noch abschließende Bemerkungen und fasst die Wartung zusammen.

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XRM KI-Copilot

Anstatt händisch Wort für Wort die Zusammenfassung in Fließtext zu formulieren, lass das doch unsere KI machen.

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Et voilà.

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Digitale Unterschrift

Unterschreibe das Formular, sobald alle Angaben vollständig sind.

Hinweis: Mit der Unterschrift werden alle Felder oben gesperrt.

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PDF-Vorschau

Schaue alle eingegeben Daten in einer finalen Vorschau an, um sicherzugehen, dass alles korrekt ist.

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Die Formularvorlage ist dabei auf individuelle Designs anpassbar, mit eigenem Logo, Kopf- und Fußzeilen.

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Et voilà.

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PDF-Formular herunterladen & als
E-Mail versenden

Schreibe eine E-Mail, um das Formular mit allen oben genannten Angaben als PDF-Datei zu versenden.

Hinweis: Auch als Kopie direkt an den Kunden möglich

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Gratulation!

Das Formular wurde verschickt und ist ordnungsgemäß in der Lebenslaufakte des verknüpften Fahrzeugs wiederzufinden.

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Richte das remberg XRM in kürzester Zeit ein und werde digitaler Champion rund um dein X

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